Insights

What We Look for When Acquiring a Small Business

At SHBAA Holdings, we focus on acquiring and operating businesses we can own for the long term. Our goal is not just to buy companies, but to build on what already works - supporting teams, strengthening operations, and creating sustainable growth.

Below are the key characteristics we look for when evaluating a potential acquisition.

1) Established, Profitable Businesses

We prioritize businesses with a proven operating history, typically:

  • $1M-$10M in annual revenue
  • $250K-$2M in earnings (SDE/EBITDA)
  • Consistent or stable financial performance

We value predictability over rapid but uncertain growth.

2) Strong Customer Relationships

We look for businesses with:

  • Long-standing customer relationships
  • High retention or repeat business
  • Diverse customer base with limited single-client reliance

3) Recurring or Repeat Revenue

Businesses with recurring or highly repeatable revenue are especially attractive, such as service contracts, maintenance agreements, and subscription-based models.

4) Clear and Understandable Operations

We focus on businesses that are:

  • Operationally straightforward
  • Not overly dependent on one individual
  • Supported by documented processes (or easy to document)

5) Opportunities for Operational Improvement

We look for areas where we can add value through better systems and reporting, technology and automation, sales process improvements, and cost optimization.

6) Strong Team and Culture

We place a high value on people. We look for dedicated employees, key team members who plan to stay, and a culture of reliability and accountability.

7) Owner Transition Alignment

We work best with owners planning for retirement or transition, open to a structured handover period, and interested in continuity for employees and customers.

8) Industry Focus

We are particularly interested in IT services and managed services, software-enabled services, public safety and government-related services, and professional/business services.

Our Approach

  • Preserving what works
  • Improving efficiency over time
  • Supporting employees and customers
  • Building durable businesses for the future

If You Are Considering a Transition

If you are a business owner thinking about succession, we are happy to have a confidential conversation. Even if the timing is not immediate, planning early often leads to better outcomes.

Start a confidential conversation